In order to change your registered email ID, please create a support ticket with the details below:
1. Specify your registered CoinSwitch mobile number
2. Specify the reason for changing your email ID
3. Attach your Video KYC
If you are having any trouble recording your Video KYC, please watch the video below or read this article on how to do Video KYC.
We will inform you about your email ID change status via SMS/email after validating the details from our end.
Note: Once the change is approved and done, your withdrawals will be disabled for 24 hours for security reasons.