In case you are unable to add your bank details for CoinSwitch PRO, please double-check:
- You have entered the correct IFSC code
- You have entered the correct account number.
- The name on your bank account should exactly match the name on your PAN card.
If you have correctly followed all the steps and are still unable to add/update the bank account, please contact us with screenshots or screen recordings of any error message on the "Bank Details" page.
Note:
1. If you have logged in from a new device, you cannot add/modify your bank details for 48 hours from the time of logging in from a new device. This is done for security reasons to ensure that it is indeed you who logged in to your account.
2. If you have logged in from a new device, in addition to the bank details modification being disabled, withdrawals, gift card creation, and forgot PIN options will also be disabled for 48 hours.